This report details how despite recent gains in the courts in various jurisdictions, the fundamental problems of precarity in the gig economy remain. Even where worker rights have been asserted, such as in the UK, there has been no wider enforcement by the government. This leaves workers with few alternatives to litigation, if they have the resources to do so. Worker status as a bottom rung classification still falls short for gig workers because it offers no protection from unfair dismissal. Failure to pay for waiting time as working time enables platforms to take advantage of the immediacy of availability to drive up customer response time while driving down worker earnings.  All of these problems are aggravated by the failure of platforms to respect the digital rights of workers. Our report shows woefully inadequate levels of transparency about the extent of algorithmic management and automated decision making workers are subject to in the gig economy. Workers are denied access to their personal data outright, are frustrated in their request or are simply given an incomplete return.

https://www.workerinfoexchange.org/wie-report-managed-by-bots